Shipping policy

Shipping Policy

All orders are processed within 5–7 business days.

Once your order has been processed, it will be shipped and you will receive a confirmation notification.

Shipping times may vary depending on your location, but most orders within New Zealand are delivered within 2–4 business days after dispatch.

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Order Processing

Please note that processing times are separate from shipping times.
Orders are prepared, packed, and dispatched within 7 business days.

During periods of high demand, processing times may be slightly longer.

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Shipping Information

All orders are shipped from New Zealand.
Once your order has been dispatched, delivery times will depend on your local courier service.

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Delays

While we aim to meet all estimated delivery times, delays may occasionally occur due to factors outside our control (such as courier delays or high demand periods).

Pre-Order Policy

Pre-orders are items that are not currently in stock but are available for purchase in advance. By placing a pre-order, you agree to the following:

• Pre-orders typically take 2–3 weeks to be completed and shipped